What's a Grey Space?
Founded in Scotland in 2017, we are proud to have delivered contact centre solutions for organisation of all sizes, from small in-house teams, to large-scale 24/7 BPOs, to police force control rooms across the UK and in Europe.
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As a partner, rather than supplier, we empower our clients to elevate their game with smart, scalable technology and expert support without the complexity or the price tag.
A Small, and Dedicated Team.
We think our size sets us apart from the competition; we're agile, innovative, and we want to impress. Every member of the team has worked tirelessly from day one to build Grey Space into a global company with a start-up personality.
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Our mission is not to sell our solutions, it's to make sure that, for you, we're the right solution.
I required a team who had worked with cutting edge contact centre technologies.
My only thought was to turn to Grey Space who are innovative and have ease in delivering the end game and supporting the solution.
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Frank McKenzie
Senior Project Manager
Meet the Team.
As an ex-IBM Mainframe developer, Laurie jumped in at the very deep end of the contact centre space, joining Sabio in 2013.
In that time, Laurie has delivered contact centre solutions for some of the worlds biggest brands and technology partners across the UK, Europe, Middle East, and Asia.
Laurie's experience influenced the development of our own solutions and saw him shake off his technical roots to focus on UI and UX, determined to bring the modern experience we enjoy as consumers to B2B solutions.
Laurie McLaughlin
Co-Founder and Managing Director
Craig Hunter
Co-Founder and Managing Director
Craig has lived and breathed contact centres since he began his professional career at Webhelp in 2005.
In a little under two decades, Craig has developed, deployed, and supported cutting edge contact centre solutions for businesses all over the world.
During his time at Dell and Teleperformance, Craig gained a well earned reputation for being a bit of a wizard with contact centre data, which is at the beating heart of everything we do at Grey Space.
Questions People Ask.
Let's Talk
Questions about our solutions, services or the technology we support?